keel

Asking for help

How to write so the answer comes in the first reply.

There is a chat button at the bottom right of the panel — it reaches us directly. We also answer on Telegram.

What to write

  • Which screen — «Store → Tech cards».
  • What you did — «saved a prep».
  • What you expected and what happened — «the cost should have appeared, it shows zero».
  • A screenshot — one picture replaces ten messages.
«It does not work» pushes the answer two or three messages away. With those four lines the fix usually comes in the first reply.

Didn't find the answer?

Write on Telegram — a person answers. Tell us which screen you are on and what you expected, and the answer comes in the first reply.

Telegram
Asking for help · Keel | Keel