Guide

The first day: signing in, branches, opening hours and who sees what.

• The first day: where to start
• Signing in and passwords
• Panel administrators: owner and manager
• Branches and brands
• Opening hours and holidays

What the guest sees: look, texts, photos and being found.

• How the site looks: colour, logo, sections
• Site texts and «About us»
• Domain, SEO and favicon
• Banners
• Guest reviews on the site
• The jobs page

Categories, dishes, options, combos, offers and the stop list.

• Categories
• Adding and editing a dish
• Options: sizes and extras
• Combos (sets)
• Dish photos
• Importing a menu
• The stop list: what is off today
• Offers and promo codes
• Recommendations and upsell

From arrival to handover: statuses, sound, cancelling, bookings.

• Order statuses
• Accepting an order, and the sound
• Cancelling an order and refunding
• Pre-orders
• Table reservations
• QR menu: ordering from the table

Maps, zones, pricing and couriers.

• Turning delivery on
• Drawing delivery zones
• Pricing by distance
• Maps: 2GIS, Yandex or Google
• Couriers
• The courier app
• External delivery services

The till program, shifts, tables, the kitchen screen and the kiosk.

• Installing the till
• Shifts: opening, closing, X and Z reports
• The dining room: tables, splitting and merging bills
• Payment methods on the till
• The kitchen screen (KDS)
• Kiosk: the self-order screen

Connecting receipt and kitchen printers, and what to do when a ticket does not print.

• Connecting a printer
• Kitchen printers: what prints where
• The ticket did not print

Ingredients, tech cards, deliveries, write-offs, counts and balances.

• How the store works
• Adding an ingredient
• Tech cards: costing a dish
• Preps: sauces, dough, fillings
• Deliveries: entering an invoice
• Suppliers and debts
• Write-offs: spoiled, spilled, staff meals
• Transfers: branch to branch
• Central kitchen: producing a batch
• Stocktake: counting
• Balances and «running out»
• The shopping list
• The store-based stop list

Adding people, roles and permissions, attendance and pay.

• Adding an employee
• Roles and permissions
• Attendance: clocking in and out
• Clocking in by QR
• Pay and payments
• The action log

The database, points, segments, campaigns and reviews.

• The customer card
• Points (cashback)
• Segments and campaigns
• Browser notifications (push)
• Reviews and complaints
• The call centre

Payments, SMS, Telegram, till systems, PBX, fiscal receipts and marking.

• Integrations: what connects
• Connecting an SMS provider
• Online payments: Payme, Click, Uzum, ATMOS
• Telegram bot and mini app
• Till systems: iiko, Syrve, Poster, Clopos, r_keeper
• PBX: onlinePBX
• Fiscal receipts
• Marking (Asl Belgisi)
• Migrating from another till

What sold, how much profit, where the shortfall is.

• The home screen
• Sales reports
• ABC/XYZ analysis
• The financial report and the cash drawer
• Exporting to Excel
• The morning briefing

Language, theme, security, data export and subscription.

• Language and theme
• Sound and notifications
• Security
• Taking your data with you
• Billing and subscription
• Asking for help