Reviews and complaints
The rating asked for after an order, and what to do with it.
Customers → Reviews. Each one carries the order number — so you can see which evening, which dishes and who delivered.
On a low rating, open the customer card: whether this is a first complaint or a third changes the answer.
Didn't find the answer?
Write on Telegram — a person answers. Tell us which screen you are on and what you expected, and the answer comes in the first reply.
Telegram